Photography Support Professional – Dutch

Responsibilities:

• Provide first class support within a call center environment to customers, primarily via telephone but also using Web and Email services
• Achieve and maintain service level statistics on an individual and team level
• Effective use of the systems and tools available to the Support Centre
• Track & document customer & problem information in the client call logging system
• Contribute to overall team performance, including support and assistance of other team members
• Achieve company standard quality scores