Customer Success Manager – French Speaker

Speed is the foundation of our company. We think fast. We work fast. We launch fast. Our merchants’ demands shape our development path, and we never stop until the job is done. We’re creating our own path, with a global team driving sustainable growth. We don’t do hierarchy, egos or boundaries. “Not possible” is not in our vocabulary – “freedom” is. This is who we are: honest, direct and always bringing an element of fun into our work. If you’re ready to join the power of fast, keep reading.

Customer Success Manager

We’re looking for a new Customer Success Manager to join our team in Amsterdam. You’ll manage relationships with Adyen’s existing client base in the Netherlands and international merchants. This will be done by regularly reaching out to these merchants to identify additional service opportunities, such as international payment methods, fraud management services, point-of-sale opportunities. With a strategic mindset and a hands-on approach, you’ll drive the growth of international small and medium-sized companies.

What you’ll do

• Be the main point of contact for your merchants;
• Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape;
• Work closely with the other teams to develop new features for merchants based on merchant needs and to help you build strong relationships with your merchants;
• Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision.